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filler@godaddy.com
These terms and conditions (the "Terms and Conditions") govern the use of www.preferredebikes.ca (the "Site"). This Site is owned and operated by Preferred E-Bikes. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times .
All content published and made available on our Site is the property of Preferred E-Bikes and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over 16 years old. We do not assume any legal responsibility for false statements about age.
These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:
E-bikes and accessories.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
We accept the following payment methods on our Site:
Credit Card and Interac Visa;
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Delivery within 80 km of Kitchener Warehouse.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds for Goods
Refund requests must be made within 7 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
Returns based on zero kilometers and no usage and a 25% re-stocking fee.
Refunds do not apply to the following goods:
Helmets and Accessories.
We accept returns (for future credit) or exchanges within 7 days, in new and un-used condition only. Customer is responsible for all shipping fees that may apply. The cost of the item minus the 25% restocking fee is refunded once the product has been returned and is determined to be in new and unused condition. If the product has been used or damaged while in the possession of the customer, the product cannot be exchanged or returned for the future credit, unless authorized by Preferred Ebikes at a depreciated value. E-Bikes missing keys, chargers, or battery will be refused at your expense. Re-stocking fee is 25% of the original price, not including taxes, freight or PDI.
If the ebike was paid by financing, you are responsible for any cancellation fees or penalties charged by the third party financing company unless EMMO Inc, or Daymak has agreed to cover the fees in writing.
Returns can be made in person at the following location:
At warehouse at 36C Centennial Rd. Kitchener, ON N2B 3G1.
Used products are final sale with no warranty and are not returnable or exchangeable unless Preferred Ebikes agrees to accept the item in writing.
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation . These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Preferred E-Bikes and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Preferred E-Bikes and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Province of Ontario.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns.
Our contact details are as follows:
(519) 568-8054
36C Centennial Rd., Kitchener, ON N2B 3Gl
You can also contact us through the feedback form available on our Site.
Copyright © 2020 Preferred E-Bikes - All Rights Reserved.
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